Privacy Policy

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information:
  • Last Name
  • First Name
  • Mailing Address
  • Zip code
  • E-mail address
  • Telephone / Fax number
The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use cookies and/or logs, as described in the following section, to gather information about you.

Forms and Interactivity

Your personal information is collected through forms, namely:

  • Order Form

We use the information collected for the following purposes

  • Order tracking
  • Information / Promotional offers
  • Contact
  • Web site management (presentation, organization)

Your information is also collected through the interactivity that can be established between you and our website in the following ways

  • Contact
  • Web site management (presentation, organization)

We use the information collected for the following purposes

  • Feedback
  • Correspondence
  • Information or promotional offers

Right of objection and withdrawal

We are committed to offering you the right to object and withdraw your personal information.
The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right to withdraw is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
Section of the website:

Right of access

We commit ourselves to recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even cancel the information concerning them.
The exercise of this right will be done according to the laws governing the country of the seat

Marketing message

We use a text messaging platform, which is subject to the following terms and conditions. By opting-in to our text marketing and notifications, you agree to these terms and conditions. By entering your phone number during checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text message notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a requirement for any purchase. Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc", a European Union company with offices in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending the text messages, your phone number will be forwarded to a text messaging operator to effect their delivery. If you wish to unsubscribe from receiving text messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable way to opt out. Messages and data charges may be applied. If you have any questions, send "HELP" to the number from which you received the messages. You may also contact us for more information. If you wish to unsubscribe, please follow the procedures above.


The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management - authorized person
  • Computer backup
  • User ID / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.

  • Secured payment

    By credit card,

    Stripe or eCard.

  • Free shipping

    Delivered to your home within 4 to 9 working days, excluding shipping time by our private partners. (Royal Mail/DHL etc...)

  • Big savings

    We offer an unbeatable

    price/quality ratio in the European market.

  • Customer service

    Assistance by email 6 days a week

    Reply within 72 hours maximum.

  • Easy returns

    14 days after payment to change your mind*.

  • Parcel tracking

    Track your package in real time to see the status of your order.